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FREQUENTLY ASKED QUESTIONS

All The Answers for 2023-2024 School Year

Welcome back to yet another school year. We have been working diligently over the summer to put together our Kids Club program and Course Catalogue for the new school year. This list of FAQ’s is a guide for the questions you may have, if there is something you have a question about that is not addressed here, please email us at info@ps29plus.com.   

                                                            ~Marie, Director of After School Programming, PS29+

HOW DOES THE REGISTRATION WORK?

Direct Registration for Kids Club

  • Kids Club is direct registration, meaning you register and are given a spot directly until all the spots are filled.

Lottery Process for Courses

  • Course Catalogue is Released for Viewing on website and the Parent Portal. Registration Opens for “Waitlist Only Registration” for Courses aka, "the Course Lottery"

  • Your course is not guaranteed until the lottery results are announced  in the Parent Portal. 

  • Please, as a courtesy to our fellow families, do not register for more than 2 courses during the “Waitlist Only Registration” period 

COURSE REGISTRATION DATES FOR FALL '23 SEMESTER:

  • Lottery open - August 16th - Sept 11th

  • September 15th - Lottery results are loaded into the Parent Portal and Direct Course Registration Opens 

  • “Free” Drop period from Sept 15 - 22 

  • 50% Drop fee in effect from Sept 23 - Oct 1 

  • NO REFUNDS after Oct 2nd - Courses begin Oct 2nd

HOW DOES THE LOTTERY WORK?

During our lottery registration period, we ask that you place yourself on the waitlist for no more than 2 courses.  When course lotteries entered in Parent Portal, you will be able to direct register for any courses that still have openings.

HOW DOES PAYMENT WORK WHEN I DON'T KNOW MY COURSES YET?

During "waitlist registration period" your payment method is required, but not charged.  The fees are posted to your account on 10th and charged on 15th of each month.

WHAT IS THE SCHEDULE FOR KIDS CLUB EVERYDAY?

Please visit the "Kids Club" tab for more.

WHAT HAPPENS WHEN WE HAVE INCLEMENT WEATHER?

In the event of inclement weather, Kids Club will be indoors at PS29.  We will utilize large spaces like the cafeteria and auditorium as much as possible. Please visit the "Kids Club" tab for more.

WILL MY CHILD HAVE TIME TO DO THEIR HOMEWORK?

Yes, all children in grades 1-5 will have designated time for homework each day.

WHAT DO I DO IF I ENROLL MY CHILD FOR A KIDS CLUB DAY OR COURSE IN ERROR?

For any errors in enrollment for either Kids Club or courses, we have to delete it in the back end of our software.  Please email us at info@ps29plus.com with your child's name and the course you want to delete and we will take care of it! 

WHAT DO I DO IF I CAN'T LOGIN TO MY PREVIOUSLY EXISTING ACCOUNT IN THE PARENT PORTAL?

Some families may have been archived in our software due to inactivity.  If you had a Parent Portal account in the past but can't access it now, please email us at info@ps29plus.com with your child's name and the email you used to login and we will restore your account. 

STILL GOT A QUESTION AND CAN'T FIND THE ANSWER HERE?

Always feel free to email us at info@ps29plus.com. We usually respond within a day.

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